Thank you for your continued loyalty and support during this unprecedented time. We look forward to welcoming you back into our showrooms effective Monday, June 1st.
All 6 of our showrooms across Canada (Mississauga, Barrie, Calgary, Edmonton, Surrey and Kelowna) will be open Monday to Friday from 8 am to 5 pm, but we have made many changes to ensure a safe and healthy environment for our staff, our customers and our community.
Some of these changes include:
- Sanitizer stations at entrances and all visitors requested to sanitize upon entry
- Limits on the number of people inside our showroom, varying by location and based upon room size and distancing rules
- Handle and showroom displays will be cleaned regularly
- Showroom counters have protective barriers installed
- Our team will be wearing masks and we encourage visitors to wear them too
- Washrooms and employee areas are closed to all visitors
- No cash payments will be accepted, please pay by Visa, Mastercard, Debit, and Interac E-Transfer
- Physical distancing markers are in place as a reminder
- Visitors to our showroom are asked to place orders and then proceed to the designated pick-up area to collect your order
- Our sales team are once again ready for in-person visits or virtual sales calls, they will be wearing protective gear and mindful to follow your own facility rules on access and protocols
We understand everybody has different needs and comfort levels during this time, which is why we encourage you to continue to place orders in advance by phone, email or online at marathonhardware.com.
We continue to recommend that you have your order shipped to your place of business but if you need to pick up it's important to place your order ahead of arrival. This helps both of us, as we need some time to pick your order, and you don't want to spend too long waiting. We ask for your patience as the limited number of visitors allowed in at one time may cause delays, but these new procedures are in place to help protect everyone.
We are all looking forward to seeing you again.